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Overview

Our refund and returns policy last 30 days. If 30 days have passed since your purchase date, we can’t offer you a full refund or exchange.

To be eligible for a full refund, your item must be damaged with photo proof of being damaged. All packages are shipped with insurance to make sure your products get to you with care. If the consumer does not receive packages, please contact your carrier to create an investigation to locate the delivery. A full refund will be issued after this process has occurred.

Additional non-returnable items:

  • Coupons
  • Candles, soaps
  • Some health and personal care items
  • ***ALL ITEMS ARE NON-RETURNABLE***

To complete your refund, we require a photo proof of damage.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at capricornblissllc@capricornblissllc.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded

Shipping Times and Rates

All packages will be shipped 2 times a week for a steady shipping process. The shipping days are Tuesdays and Thursday’s standard shipping rates will apply to all orders. International shipping rates will also apply to international orders only. Please allow 3-5 business days for items to ship also a confirmation email will be sent to you of an estimated delivery date of your package. All Products so far are non-returnable due to hazardous materials such as: glass, essential oils, etc., etc.

Need help?

Contact us at {capricornblissllc@capricornbliss.com} for questions related to refunds and concerns. Please allow 24 hours for a response. I am here to make sure my customers are satisfied and to get the best customer service and quality products as possible.

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